24-Hour BCA Call Center Service, Solutions to Customer Problems

As a form of maximum service, we as the BCA call center are ready to handle all complaints from every natural customer. It is undeniable that BCA has become the public’s favorite bank. Countless millions of people have used BCA services as a trusted bank. This is inseparable from the services provided.

Finance is an important issue for society, especially in the modern era. The difficulty of saving large amounts of money makes them choose a bank as a place of storage. Along with the development of technology in the modern era like now, the community’s need for satisfying financial services is also increasing rapidly.

Therefore, BCA as a trusted bank in Indonesia continues to strive by providing various facilities in the form of services. Even BCA continues to provide attractive offers to be the main solution for your financial problems. For example, it’s easy to get a loan when you are hit by an emergency.

Not only that, but there are also many other services that are no less interesting. In order to maximize all facilities, we are available through the BCA call center where you can call at any time for up to 24 hours non-stop. Everything is done in order to provide optimal service for all users.

Getting to Know Bank Central Asia (BCA)

Of course, you are familiar with Bank Central Asia or more familiar with the abbreviation BCA. BCA is included in the category of the private bank which is engaged in the banking sector and has been in Indonesia since 1957. Until now, the bank is still a bank that is trusted by the Indonesian people.

Over time, the bank has grown rapidly and has provided many services. The service is integrated with the BCA call center as a solution when there is a problem. Even so, various services are always improving in order to run optimally. Therefore, all complaints are accepted openly by the call center.

Until now, BCA has branches in almost all regions in Indonesia. This is indeed an effort for BCA to be closer to its customers. It’s even easier for you to make various transactions. It can be seen from the number of ATMs or Automated Teller Machines in various places in Indonesia.

In addition, the bank also cooperates with many leading companies in Indonesia. Of course with the aim of improving services for all customers. One of them is to collaborate with operators to make it easier for users when they want to pay phone bills. When a problem arises, just contact the BCA call center.

Various Special Services for BCA Users

It’s no longer a secret that there are various special services that users actually feel useful. There are many products offered for you as a BCA bank user. Among other things, credit cards make transactions easier. There are at least three credit cards available, namely card, Mastercard, and VISA.

In addition, there are also various savings products where the BCA call center is integrated when problems arise. Such as Tahapan, Tapres, TabunganKu, Giro, BCA Dollar, Time Deposit, and many others. Each offers a variety of benefits that are a shame if you don’t take full advantage of them.

Interestingly, all customers are entitled to the same opportunity to take advantage of credit services which are certainly profitable. These include working capital loans, motor vehicles, home ownership, investment, exports, and other financial-related loans. You can use all of them on the condition that it is so easy. Because the goal is to make it easier for customers.

No less interesting, there are other services that are quite profitable, including bank guarantees intended for trade transactions. There is also electronic banking which makes transactions even faster. Due to the risk of problems, the presence of the BCA call center remains on standby for up to 24 hours non-stop.

Here’s How to Contact BCA Call Center When There’s a Problem

If there is a complaint when using all the services, the call center is always ready to help you until it is finished. It is a form of providing services and developing them to be better in the future. There are at least five ways when you want to contact Halo BCA’s call center, especially when conditions are not possible.

1. 150088

The BCA call center number can be contacted at any time, especially in an emergency. Enough when the number is on a smartphone or landline. Wait until customer service answers your call. Only then express all your complaints.

2. Twitter @HaloBCA

In addition to the phone number, you can also contact us via Twitter. The channel is available to facilitate customers who use Twitter. Follow and mention Twitter. Through the account, all questions will be answered quickly.

3. Halo BCA application

Customers when there are problems are made easier with the variety of BCA call center channels that can be contacted at any time. One of them is the Halo BCA application. You can ask questions about all facilities via the BCA website www.bca.co.id. The site can be accessed via smartphone to mobile.

4. Email halobca@bca.co.id

If you still have difficulty accessing the channels that have been mentioned before, you can go through the official BCA email. You can ask questions about the service if you have a problem via email. Wait until CS answers all your questions.


VIRA is a social media that not only is easy but also brings BCA closer to all its customers. VIRA can be found on all social media such as LINE, Facebook, Kaskus, and so on. Chatting via VIRA is certainly much easier than talking to your close relatives.

You can make the most of all these facilities. It’s just that before calling the call center it’s good to prepare all the data needed. As in the case of account numbers, and personal identity, up to all the complaints that will be asked. Contact via application or social media if you do not want to be charged.

Advantages of the Service Provided by the Call Center

At least there are various advantages provided by the BCA call center. The advantages are of course closely related to all the products offered by the bank. You can easily find out all the information related to the product. One of them is information on savings products such as the stages of Gold, Xpresi, Tapres, Futures, and so on.

In addition, users can easily get information related to credit cards. For example, BCA credit cards, VISA, and Mastercard. Interestingly, regarding all loan products, it is also easy to get information such as home ownership loans, motor vehicles, to KTA (credit without collateral).

Those of you who are interested in using products from BCA sharia can easily ask the call center. Examples, are the Tahapan iB Plan product, Time Deposit, Working Capital, and others. BCA sharia is a development carried out by the bank to provide facilities based on Islamic law.

All the advantages of the services provided so far are intended to make it easier for users to access them. Therefore, it is highly recommended to contact the call center if you find any discrepancies or experience confusion when using one of the BCA bank facilities. Of course, by contacting several official Halo BCA call center channels.

Don’t worry because all your information including privacy data will not be shared. Maximize all services that BCA banks provide, including if you find a problem. Through complaints that are reported through the BCA call center, we will use them as a benchmark to improve and develop all facilities.